Supply Chain RPA Blueprint

Blueprint Overview

Supply chain work traverses ERP, WMS, TMS, supplier portals, and emails. RPA shines where integrations are missing and humans bridge gaps with repetitive clicks. This blueprint outlines patterns that reduce latency and improve data fidelity.

High-Value Use Cases

Start with stable, high-volume flows; add exception handling and AI where variability is the blocker.

• PO creation and vendor onboarding with validations and sanction checks.
• ASN/GRN matching and inventory sync across ERP/WMS.
• Shipment tracking across carrier portals with proactive exception flags.
• Returns/RMA triage and credit processing with audit trails.

Operating Considerations

Seasonality and peak loads require orchestrator-level scheduling and scaling. Design for retries, network flakiness, and portal layout changes. Keep credentials in a vault and rotate periodically; never embed in scripts.

KPIs

Measure on-time fulfillment, inventory accuracy, exception rate, rework hours, and cycle time from order to cash posting. Share dashboards with ops and finance so savings tie directly to P&L outcomes.