Overview
Agentic AI turns static chat into goal-driven digital teammates. We build agents that break down objectives, call tools and APIs safely, and learn from outcomes—without losing control or compliance.
How it works
- Plan → agent decomposes the goal into steps.
- Retrieve → searches your knowledge base and data lakes.
- Act → calls approved tools (tickets, ERP, email, RPA bots).
- Review → validates results with guardrails and human-in-the-loop (as needed).
Typical engagement (6–10 weeks)
- Discovery & ROI baseline (current handle time, volumes).
- Secure data connectors + vector index.
- Agent policies and guardrails (PII, approval steps).
- Observability dashboards (latency, cost, success rate).
Deliverables
- Working agents for 1–3 priority workflows (e.g., invoice triage, IT request resolution).
- Runbook & rollback plan for safe adoption.
- ROI model proving hours saved and error-rate reduction.
KPIs we track
- First-contact resolution, handle time, success %, human escalations, $/task.
Why AuctaMorph
We’ve run core operations—our agents are built for SLAs and audits, not just demos. We start with a savings model and land measurable outcomes.